Grievance Redressal Cell
The Grievance Redressal Cell at Minerva College of Education plays a crucial role in ensuring a supportive and conductive learning environment for students. It is established to address and resolve the concerns and grievances raised by students, faculty, and staff in a timely and efficient manner. The Grievance Redressal Cell at Minerva College of Education is essential for maintaining a harmonious educational environment, by reserving students’ rights, and ensuring that their voices are heard.
Team Members Designation Contact No.
Er. J.S. Patial Chairman 98158-02173
Mrs. Kamlesh Patial Vice-Chairman 98158-02178
Dr. Prashant Kumar Principal 99155-57888
Dr. Rama Kumari Assistant Professor 82199-64558
Objectives of the Grievance Redressal Cell include:
- Listening to Concerns: The grievance redressal cell offers students an approachable environment to express their issues without any fear.
- Timely Resolution: The cell seeks to discuss and resolve issues in an efficient and timely manner, ensuring that students feel heard and appreciated.
- Promoting Fairness: the cell fosters a culture of fairness and accountability within the college while catering individual differences, irrespective of cast and background.
- Enhancing Student Satisfaction: By actively resolving conflicts and addressing issues, the Grievance Redressal Cell contributes to increased student morale and overall satisfaction with the college experience.
- Feedback Mechanism: The cell also serves as a feedback mechanism to identify recurring issues and suggest improvements in college policies or practices.
- Continuous Improvement: The feedback gathered through students helps an administrator to identify areas of improvement within the institution, in order to promote a culture of continuous growth.
- Supporting Student Rights: It is committed to upholding the rights of students, ensuring they feel safe and supported in their educational journey.
- Encouraging Open Communication: The cell serves as the link between students and administration, supporting open communication and cultivating a culture of transparency.
